Skyworld Earns 5-star Rating

21 December 2017 (SkyArena, Setapak) – City developer, SkyWorld Development Group (“SkyWorld”) is closing the year on a high note. It’s latest completed development, Ascenda Residences at SkyArena, Setapak has completed 3 months ahead of schedule and received 76% QLASSIC quality score. It also saw proud and happy owners receiving their keys from November 2017. Since then, the dedicated project and hand over vacant possession (“HOVP”) team have worked tirelessly to ensure homeowners are pleased with their new homes. Their hard work paid off when 81% of its homeowners gave 5-star rating to the team and the project.

Mr Lee Mr Lee Chee Seng, Chief Operating Officer of SkyWorld is thrilled to share the great news, “As an emerging developer, building our first project is always a challenge. Even bigger challenge is to construct our first project following QLASSIC standards, and getting it completed three months ahead of schedule! Our dedication and hard work really paid off and we are so thrilled to receive recognition by our valuable purchasers and homeowners. This inspires us to work even harder for all our projects. Of course, we couldn’t have achieved this impressive rating without our remarkable team. Big kudos to them!”

Ascenda Residences is SkyWorld’s first property development in Malaysia. It boasts 650 condominium units on a 3.35-acre land. To-date, SkyWorld has handed over 588 units, out of which 81% (474 homeowners to be exact) has rated 5-star overall HOVP service to the team and its project.

For all to see: The Ascenda Customer Service Rating wall is prominently displayed in the HOVP office

Ms Liew Yin Yee, Tax Consultant

“I had a very enjoyable HOVP experience where the staffs took me around the development, showed me facilities and the overall concept. Apart from that, the HOVP office is very warm and welcoming. Overall, I had a very happy and enjoyable handover process.”

Encik Siri bin Sanyut, Accountant

“Ini merupakan satu pengalaman yang menarik bagi saya. Sebelum ini, saya tidak mendapat pengalaman yang sebegitu indah. Pihak SkyWorld menyerah kunci dan menunjuk satu-satu dan bagaimanakah membuat komplain jikalau berlaku ketidakpuasan hati di mana pemaju-pemaju lain tidak pernah memberi perkhidmatan sebegitu. Proses penyerahan kunci ini adalah yang terbaik bagi pengalaman saya.”